Ordering with confidence

Ordering your replacement mattress

Find answers about online ordering, custom shapes, payment, returns, sales tax, and warranty coverage.

Is it safe to buy a replacement mattress online?

Ordering directly online gives you access to more specialized options than most retail stores can stock:

  • More shapes and sizes: Choose from stock dimensions, custom sizes, and custom shapes.
  • Purpose-built quality: Each mattress is designed specifically for sofa beds, RVs, boats, or truck sleepers.
  • Factory-direct value: Ordering directly avoids the added markup commonly found at retail stores.
  • Custom availability: If a standard option does not fit, we can usually make one to order.
  • Secure payment: Card payments are processed through Braintree, a PayPal company, and card details are not stored on our website.

Would you rather speak with someone first? Call 888-889-2812. We can answer your questions or take the order by phone.

Do you manufacture other RV and marine mattress shapes?

Yes. We manufacture radius corners, large-radius ends, tapered sides, and mattresses that combine multiple cuts and curves.

Examples of custom RV and marine mattress shapes
Examples of custom mattress shapes we can manufacture.

For complex shapes, we will usually ask for a paper template of the mattress platform. See our custom ordering instructions for the full process.

What is the payment process?

  • Pay online with major credit or debit cards through the Braintree payment gateway.
  • Pay with PayPal during checkout.
  • Your full credit card information is not stored on our website.
  • If you prefer, call us to arrange payment and place the order by phone.

Do you charge sales tax?

Our current policy charges sales tax on orders shipped to New Jersey. Any applicable tax is shown during checkout before you submit payment.

What is your return policy?

If you are dissatisfied, contact us within 30 days of receiving your mattress so we can help. Returns are limited to the standard sizes below and do not apply to custom orders.

Sofa bed

52×72, 54×72, 60×72

RV

54×74, 60×74, 60×79

Boat

54×74, 60×74, 60×79

Truck

38×74, 54×74, 60×74

After speaking with us, we will issue a return merchandise authorization (RMA). Return the mattress within 30 days of receipt with the RMA number on the shipping label. Refunds exclude the original shipping charge, and customers are responsible for return shipping costs.

Are your mattresses covered by a warranty?

Our mattress warranty covers manufacturer defects for five years from the purchase date. Mattress covers are excluded. Warranty returns must be sanitary and stain-free, and customers are responsible for freight charges.

During the warranty period, we will repair or replace a covered mattress at no additional product cost beyond freight. Learn more about our quality pledge.