How to buy

If you are concerned at all about purchasing a replacement mattress online, just give us a call at (888)889-2812. We’ll be happy to walk you through the process and eliminate all of your concerns. If you’re still uncomfortable ordering a sofa mattress, trailer mattress or marine mattress online, we’ll be happy to take your order over the phone.

Whether you prefer talking to us first, or easily ordering from this site, there are some very good reasons to buy your replacement mattress online.

 

  • Questions? Call Us! 888 889 2812SHAPE AND SIZE – Convertible sofa bed mattresses come in a huge range of sizes as our chart shows, while you can order a trailer mattress or a marine mattress from us in different shapes and sizesConvertible bed mattresses come in a huge range of sizes as our chart shows.
  • QUALITY – Each of our replacement mattress types come in many different quality grades. We sell only top quality mattresses on this website. Stores usually carry average quality, if they have any at all.
  • PRICE – We ship directly from our factory. Marine, trailer and sofa bed mattresses will cost you about 60% more in stores.
  • AVAILABILITY -If we do not have what you want we just make it. Additionally, if you need a custom mattress, we will make it and you will have it in about a week.
  • SECURITY – We use PayPal. They are about as secure as it gets. Buying on the phone, or even in stores means that you will be giving your credit card information to a stranger.

 

Our Warranty

We are out to become the white knights of the replacement mattress business. As such, we make every effort to deliver the sofa bed mattress, trailer mattress or boat mattress of the best value and quality possible within the price range you selected.

Additionally, we will promptly resolve all reasonable complaints in order to please you, our customer.

Replacement-Mattress.com warranties that its sleeper sofa bed mattress, trailer mattress and boat mattress is free from manufacturer’s defects for a period of five years from the date of purchase. This warranty does not apply to the mattress cover. All replacement mattresses covered by this warranty must be returned in sanitary condition (no stains), and the customer is responsible for all shipping costs.

We will replace or repair the mattress during the warrantee period at no additional cost to you beyond the freight charges.

 

Payment

This page is provided if you need to supply additional information regarding payments.

For the actual payment and credit card information you will be transferred to PayPal, which is a very secure site, unrelated to us, except that they accept payments for our company.

Please make sure when ordering your hide a bed mattress, RV bedding or boat mattress that you include your name and address in order for us to be able to identify you as the payer. You may notice the payments are made to Delight Sales. That is the parent company, and is correct.

 

Delivery Schedule

Orders for stock sizes (see chart below) received by noon will often be shipped the following business day. All other sizes of Sofa Bed Mattresses, all Camper mattress and all Boat mattress sizes are custom orders. All custom orders received before Sunday @ Midnight (Eastern Time) will often be shipped by the following Thursday.

Here is a map showing the approximate days in transit. Delivery time in transit

 

Stock Sizes of Replacement Sofa Bed Mattresses

Model Thickness Width Length Stock
Gold 4″ 52″ 72″ Yes
Platinum 4″ 52″ 72″ Yes
Gold 4″ 54″ 72″ Yes
Platinum 4″ 54″ 72″ Yes
Gold 4″ 60″ 72″ Yes
Platinum 4″ 60″ 72″ Yes

 

Return Policy

Questions? Call Us! 888 889 2812We want you to be happy with the replacement mattress you purchase from us, whether it’s a sofa mattress, RV mattress or marine mattress. If you are dissatisfied for any reason within 30 days of receiving your product, we encourage you to get in touch with us by phone. If you decide you’d like to return your replacement mattress after speaking with us, we will issue a return merchandise authorization (RMA). Simply return your sofa bed mattress, RV mattress or boat mattress within 30 days of receiving your product, and place the RMA number on the shipping label. Once we receive your mattress return, we will issue a full refund, less the original shipping charge. Please note that the customer is responsible for all return shipping costs.

 

More FAQs

The number one question asked of us is: “Will I feel the bar with your sofa bed mattress?”

The answer is: “Not likely”. There are some exceptions:

  • The most important factor is the weight of the sleeper. Our sofa bed mattresses are designed for the majority of people. About 90 % of sleepers will have no problem with either of our models. Obviously, extremely heavy sleepers may deflect the sofa mattress beyond its ability to fully cushion the bar.
  • Another issue is related to the foam density of the sofa bed mattress. The denser the foam, the more forgiving the mattress. If you think it might be a problem, we urge you to consider our Platinum sofa mattress.
  • No other sofa bed mattress can beat our quality in any respect. With regards to not feeling the bar, our products excel.

 

What should I take into consideration when buying a sofa mattress?

Glad you asked! We prepared this “Sofa Bed Mattress Buying Guide” in order to help you make an informed decision. From making the correct measurements and understanding mattress types, to return policies and shipping, you will get many useful tips from this guide. Click here to read the guide!

 

How do our mattresses differ from the competition?

We use solid core foam in all of our mattresses. This provides the best support in a 4” depth, and keeps the mattress from “bottoming out.” Additionally, we use a “Sewn Tape Edge” construction for durability. We feel that some things are better done the old-fashioned way. For us and our customers, it’s worth the time it takes to tape edge and sew the cover on, as it stands up better to folding and unfolding of the sofa bed mechanism. In our eyes, this is far superior to a cheaper “zip-on” cover which is favored by our competition.

 

How long will it take to ship my new sofa, marine or RV mattress?

Common size mattresses can be shipped within one day if an order is received by noon, Eastern Time (click here to see what size mattresses can be shipped in one day). A custom mattress is typically shipped within 7-10 days of being ordered.

 

How will my new mattress be shipped?

Your new sofa bed mattress, camper mattress or boat mattress will be shipped from our facility in NJ either via UPS or FED EX ground.

 

Will you notify me when my replacement mattress has been shipped?

Yes. You will receive a confirmation from us via the shipping carrier.

 

What if I discover that I ordered the wrong size mattress?

It is very important to accurately measure your sofa bed, or wherever your replacement mattress will go, in order to get the correct size mattress. If in doubt, call us. It’s a free call and we’ll help you get it right, as the saying goes… measure twice, cut once. If, however, you accidentally ordered the wrong size sofa, RV or boat mattress, you may return it according to our Return Policy.

 

Can I cancel my order once it has been shipped?

You may cancel your order any time prior to delivery. However please note that, once shipped, you are responsible for the original freight cost we charged, and for the return shipping cost.

 

Do you charge sales tax?

We only charge sales tax when shipping to New Jersey. We do not charge sales tax on any order within the remaining 47 contiguous states.