Upon first glance at the replacement mattress rolled up, we thought there was no way it could be a full size mattress. It was compressed so neatly and small that we thought for sure it was a mattress topper or that some sort of mistake had been made. However, upon opening the mattress, we couldn't believe how big, soft, and comfortable it truly was. From the moment anyone laid down on the mattress, we physically could not pull ourselves from it. It was truly, unbelievably comfortable.
Dear Mr. Weiss,
Thank you, thank you and thank you again. The replacement mattress arrived on Friday, an hour before my relative arrived and I just want you to know how appreciative my family and I are for your quick response to our plea for assistance. I spoke at length with Mr. Lewis Leibowitz last Sunday evening and he was kind enough and patient enough to walk me through the steps of measuring the sofa bed to ensure that we got the right mattress. Your quick response and concern to our problem and Mr. Leibowitz follow through has made the task ahead of us much easier and removed the stress that had been facing us. Once again, I thank the both of you and you can rest assured that I will continue to sing your praises to thers who have doubts about American companies holding their own in this global economy. Best regards,
It arrived today, it fits perfectly, and it’s wonderfully comfortable—thank you so much again!
Thank you. It came and it fits perfectly. Thanks so very much. We appreciate both your product and your attentiveness. With much appreciation, Louise and Bill Small
Thank you Louis! I just received our new sofa mattress today. Please feel free to include the review below on your web site.
For those looking to purchase a new mattress for their home, these mattresses are great! We purchased a platinum pad for our sofa bed about a year ago. Before this purchase, I was unable to sleep on our sofa bed without waking up with a sore back. This new pad made world of difference – no more soreness in the morning! Having just been diagnosed with a herniated disk, I just purchased a second platinum pad for on top of our normal queen size mattress in our bedroom. It gives me just the right support, without being too firm or too squishy. My wife has been sleeping on a 2” Tempurpedic pad that I had to cut it in half because I felt I was sleeping in quicksand and ended up waking up with a sore back.
Louis and Larry are GREAT to work with and very accommodating too! After placing my second order on-line, I wanted to change the order to a full-size queen, instead of just fitting on half of my existing mattress. I called the following morning and Louis took care of the changes, no questions asked! We received the custom order mattress in 5 days!
Thanks again Louis for all of your help! Here’s looking to getting a good night’s sleep again!
Good morning Louis,
I just wanted to say thank you! You made the mattress replacement process a dream, no pun intended! You promptly returned phone calls and emails, kept me in the loop and gave the customer service that is always hoped for but never received! I am very pleased with my mattress, the quality and fit are wonderful. I have raved about you and replacement-mattress.com!
Just want to thank you for our great sofa bed mattress, all i can say is WOW! I was amazed at the quality of the material What great quality and attention to details. The picture in your web sight does not do justice to your mattresses.We needed a custom size for sofa bed in our motorhome, we bought the premium, and with the help of Louis who talked us over the phone on how to measure it was a perfect fit, and folded in the sofa bed no problem.Even with all the snow storms you were having up there, we got our mattress within ten days!What a GREAT COMPANY with Great Employees! Keep up the great work, would highly recommend your company any day.
Thanks so much for the great service. The mattress arrived already, 2 days earlier than you said. What nice surprise. Can't wait to put it on the sofa sleeper and try it out.
Dear Mr. Leibowitz, Just wanted you to know the mattress (Queen) arrived and is now on our sofa bed. It's a perfect fit and we're very pleased with its comfort. When we first put it on the sofa, my husband said a sofa mattress that firm and thick would never fold up into the sofa, but it easily did just that. I can't wait for the next family gathering when we will use all available sleeping spaces. Now, we'll be arguing over who gets to sleep on the sofa bed. Again, thank you for all the information you gave me helping to determine the right choice.
Wow what a great experience. I purchased a beautiful old mid century modern hide-a-bed without a mattress. I received amazing service from all of you, answering my many questions and then shipping me an incredible new comfortable mattress that fits perfect. Thank you.